User Groups

Administrators have the ability to segment their audience into specific user groups within the MLevel platform. This gives administrators the flexibility to assign learning module(s) to one or more of these segments. Creating user groups also establishes reporting groups that are visible in Performance Analytics to both administrators and users with reports view only.  Administrators please note that if your users are added to the MLevel platform via an integration that limitations may apply, please reach out to your Client Partner or support@mlevel.com if you have any questions.

Creating a User Group

Only administrators have the ability to create a user group by accessing the MLevel User Manager tool.

In the tool, locate Groups in the sidebar located on the left side of the window.

After clicking Groups you will be able to view all of the User Groups that are currently active/inactive for your organization. To create a new group select the button on this page labeled +Add Group.

After clicking the +Add Group button you will be prompted to name and describe the new group you are attempting to create. After entering the information into the required fields, select the button that is labeled Create Group.

After selecting Create Group you will be brought back to the Groups page where you can verify that your group has been successfully created.

Assigning Multiple Users to a User Group

Only administrators have the ability to assign multiple users to a user group by accessing the MLevel User Manager tool.

In the tool, locate Groups in the sidebar located on the left side of the window.

After clicking Groups you will be able to view all of the User Groups that are currently active/inactive for your organization. Locate the group you would like to assign multiple users to by selecting Assign Multiple Users to Group to begin adding users.

After selecting Assign Multiple Users to Group you will see the page below display with only a search bar. In that search bar you will be able to search for the users you would like to add. We recommend using an email address or other unique identifier.

After searching for a user, select the checkbox to the left of their last name and it should display under the selection Users you've selected to add. Repeat this step for all users that you would like to add into the group. After you've searched and added all of the users for the group select the button at the bottom labeled Add Users to complete adding them in.

Newly added users will now be able to access module(s) assigned to that specific user group and will appear in reporting dashboards for this group.

Assigning a Single User to a User Group

Only administrators have the ability to assign a user to a user group by accessing the MLevel User Manager tool.

In the tool, search for the user that needs to be assigned a specific user group. Select the clipboard icon to edit that user’s profile.

After clicking the clipboard icon you will be able to view that user’s profile. Located on the right hand side of that window is a section called User Groups (Content), check the box(es) for the user groups you would like to assign this user to.

Don’t forget to select the Update User button to save these changes.

This user will now be able to access module(s) assigned to that specific user group and will appear in reporting dashboards for this group.

FAQs

• Why should I create user groups?
  • User groups allows administrators to segment their audience and deliver targeted content. Because this process also creates reporting groups some administrators use it solely for data segmentation in MLevel’s Performance Analytics. If you’d like to learn more please reach out to your Client partner or support@mlevel.com.
• Do users know which group(s) they are a part of?
  • No, this information can only be viewed by administrators with access to the MLevel User Manager tool.
• Can a user be part of more than one group?
  • Yes, users can be a part of more than one user group.
• I’d like to have my team review a module I’m working on, can I add a user to a user group for content but not have them appear in reports for this group?
  • No, once a user is assigned to a specific user group they are automatically included in the reports group. We recommend creating a group that is exclusively used for testing and reviewing purposes that is separate from your target audience.
• I’m trying to create a group and/or assign users but I cannot access the MLevel User Manager tool, what should I do?
  • Please reach out to your Client partner or support@mlevel.com to review specific account information.