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What is SAML 2.0 and how does it work?

What is SAML?

mLevel’s preferred configuration for security integration with our customers is SAML 2.0.  Security Assertion Markup Language (SAML, pronounced sam-el) is an XML-based framework used to communicate user authentication and authorization information between two parties.  In most cases, SAML is used between an Identity Provider (your company) and a Service Provider (mLevel).  SAML is used by thousands of large enterprises, government agencies and service providers as their standard protocol for communicating identities across the internet.

Why use SAML?

By using SAML, you allow your users to login to mLevel with a familiar username and password (in most cases the same username and password they use to login to other systems).  With SAML, all passwords and securities are managed internally by the Identity Provider (you).  In other words, the Identity Provider keeps full control of mLevel in terms of authentication.  With SAML, you can also opt to use multi-factor authentication.  There are other advantages to using SAML: 

  • Increases access by eliminating barriers to usage (single-sign-on).
  • Increases security by eliminating an additional set of credentials to store and remember.
  • Allows you to enforce the same password policies already in place for employees.
  • Allows you to keep full control of mLevel in terms of authentication.

I want to use SAML, how do I proceed?

We're happy to help!  SAML often requires the help of an IT team.  We'll need to work with someone at your company who's responsible for identity federation, identity management, and/or third-party integrations.  Contact your Account Manager or email support@mlevel.com to start the SAML integration process.  

Continue reading for additional information on integrating SAML 2.0 with mLevel...

What federation protocol/standards does mLevel Support?

mLevel's identity federation system currently supports the WS-Federation Passive Requestor Profile (WS-Fed PRP) protocol & the Security Assertion Markup Language 2.0 (SAML 2.0) protocol.

What troubleshooting assistance can I expect to receive from mLevel?

mLevel will work with you to setup and validate the integration.  We can also discuss integration options to ensure the best approach for your organization is implemented.

Who can I contact if I have more questions?

Email support@mlevel.com or your mLevel Account Manager for additional questions.

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