MLevel supports all video formats supported by the Microsoft Azure Smooth Streaming platform. While any video length is supported, we suggest keeping videos at 2 minutes or shorter to retain user-engagement. High quality videos and longer videos may take several minutes to upload in the MLevel Mission Manager. Videos are not downloaded to the device they are viewed on, they are streamed from the web.
Videos will scale differently depending on the screen size they are viewed on. We support a wide range of mobile devices and tablets. Using a video formatted at 720p is a safe bet.
When uploading your video file, you need to make sure the file name doesn't include any spaces.
Media Encoder Import Formats
Supported Video Codecs | Supported Audio Codecs |
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Video File Formats
File Format | File Extensions |
3GPP, 3GPP2 |
.3gp, .3g2, .3gp2 |
Advanced Systems Format (ASF) | .asf |
Advanced Video Coding High Definition (AVCHD) [MPEG-2 Transport Stream] | .mts, .m2ts |
Audio-Video Interleaved (AVI) | .avi |
Digital camcorder MPEG-2 (MOD) | .mod |
Digital video (DV) camera file | .dv |
DVD transport stream (TS) file | .ts |
DVD video object (VOB) file | .vob |
Expression Encoder Screen Capture Codec file | .xecs |
MP4 | .mp4 |
MPEG-1 System Stream | .mpeg, .mpg |
MPEG-2 video file | .m2v |
Smooth Streaming File Format (PIFF 1.3) | .ismv |
Windows Media Video (WMV) | .wmv |
Audio File Formats
File Format | File Extensions |
AC-3 (Dolby Digital) audio | .ac3 |
Audio Interchange File Format (AIFF) | .aiff |
Broadcast Wave Format | .bwf |
MP3 (MPEG-1 Audio Layer 3) | .mp3 |
MP4 audio | .m3A |
MPEG-4 audio book | .m4b |
WAVE file | .wav |
Windows Media Audio | .wma |
Media Encoder Export Formats
*All video in MLevel is exported using the Smooth Streaming File Format. Additional formats listed at the link above are not supported.
File Format | Video Codec | Audio Codec |
Smooth Streaming File Format (PIFF 1.1) (.ismv; .isma) | VC-1 (Advanced Profile) H.264 (High, Main, and Baseline Profile) | Windows Media Audio Standard, Windows Media Audio Professional AAC-LC, HE-AAV v1, HE-AAC v2 |
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